Effective Date: 18/3/2025
Mediway Medical Centre (“we,” “our,” or “us”) is committed to protecting your personal data and complying with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website (https://mediwaymedical.com) or engage with our services.
1. Information We Collect
We collect the following types of personal data from you:
- Personal Information: Name, NRIC/FIN number, contact details (phone number and email address), date of birth, and any other information provided during registration or appointment bookings.
- Medical Information: Health records, diagnostic results, and other information necessary for medical care.
- Cookies and Browsing Data: Information about your device, IP address, browser type, and browsing behavior on our website.
2. Purpose of Data Collection
We collect your data for purposes including:
- Scheduling appointments and managing your medical records.
- Providing healthcare services tailored to your needs.
- Complying with regulatory requirements (e.g., MOM or ICA medical check-up submissions).
- Improving our website’s functionality and user experience.
- Communicating with you regarding updates, promotions, or newsletters (with your consent).
3. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. Your data will only be shared as required by law or regulatory authorities such as the Ministry of Manpower (MOM) or Immigration & Checkpoints Authority (ICA).
4. Data Storage and Security
Your personal data is securely stored using industry-standard encryption and other security measures to prevent unauthorized access, use, or disclosure. Access to your data is restricted to authorized personnel only.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal data.
- Data Deletion: Request that we delete your personal data where it is no longer necessary for the purposes it was collected.
- Consent Withdrawal: Withdraw consent for the processing of your personal data at any time.
To exercise these rights, please contact us at tim.yu@mediwaymedical.com.
6. Cookies Usage
Our website uses cookies to enhance your browsing experience and analyze website traffic. By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings.
7. Third-Party Services
We may engage trusted third-party service providers to assist with:
- Website analytics (e.g., Google Analytics).
- Secure payment processing.
- Cloud storage and backup solutions.
These providers are bound by confidentiality agreements and are required to protect your data in compliance with the PDPA.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Tim Yu
Email: tim.yu@mediwaymedical.com
9. Compliance with Singapore Laws
Mediway Medical Centre strictly adheres to the Personal Data Protection Act (PDPA) of Singapore to ensure that your personal data is handled lawfully and responsibly.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates. By continuing to use our services after changes are posted, you agree to the revised terms.